Strategic Goals

Maintain a Strategic Change and Continuous Quality Improvement Systems

  1. Maintain mission-based outcomes assessment, planning, and budgeting systems that will facilitate strategic goal attainment
  2. Maintain high levels of campus morale among all groups through effective campus communication, employee and student involvement, and quality employee and student recognition and celebration activities
  3. Support and promote shared campus governance and open and timely decision making
  4. Utilize program and institutional self-studies, academic program accreditation, and external research for quality assurance and to bring about needed

Maintain a Responsive, Dynamic Curriculum and Teaching Excellence

  1. Maintain excellent student-centered teaching, as well as high academic standards
  2. Further Develop the Fletcher Faculty Development Center into a viable, productive, useful space for faculty professional development
  3. Maintain effective and efficient instructional delivery systems, including a variety of workplace learning approaches, and continuing education/customized training models
  4. Develop new curricula as needed and establish guidelines for changing or phasing out outdated or under-enrolled courses, services, and programs based on community and student needs
  5. Develop and maintain student learning support services that contribute significantly to student success, including high rates of course and program completion
  6. Promote the importance of the Learning Support Center, as well as the expanded Testing Center, to student success and program completion in all curriculum areas campus wide
  7. Engage in the continuous assessment of student learning across all courses and programs through: outcomes identification, assessment design, data analysis and evaluation, and use of results to improve student learning across all student types
  8. Create a learning environment that is respectful of multicultural values and general educational requirements that promote an understanding and appreciation for multiculturalism
  9. Develop an honors program to attract and challenge more students who are ready for very rigorous course work where the level of content and demanding nature of work assignments greatly exceeds normal undergraduate course offerings
  10. Enhance and update, as needed, general education requirements to meet new century expectations focused on the purpose of each college program
  11. Expand the model for prior learning / competency-based awards to help students meet requirements for credit and credit-free credentials

Strengthen Enrollment Management Systems and Improve Student Retention and Program Completion

  1. Develop, implement, and maintain strategies and initiatives to reduce attrition and increase completion utilizing changes in instructional design, student support services, and information about programs
  2. Develop and maintain proactive student services support and enrollment strategies to increase the number and diversity of student enrollments
  3. Establish marketing plans to support an increase in student enrollments in all of the College’s service areas with a special focus on growing the early college programs (ESSENCE, STEMM Middle College)
  4. Provide special services to reach out to underserved populations
  5. Develop and maintain co-curricular and extra-curricular activities that enhance student development, retention and success
  6. Provide expanded space and opportunities in the Student Center for students to interact and connect with academic advisors and other students, and participate in activities to enhance their academic success, persistence, and completion
  7. Explore opportunities and challenges for student housing as a means of stimulating enrollment growth and program completion

Expand Community and Business Services and Strategic Partnerships and Alliances

  1. Collaborate with local leaders and organizations in shaping the College’s future educational and business development services targeted to meet the needs of local employers
  2. Further develop the Technical Innovation Center (TIC) to advance community economic development, and increase entrepreneurial success and individual opportunity
  3. Expand strategic partnerships and alliances in fulfilling the College’s mission and serve as a supporting catalyst for regional economic development
  4. Cooperate with other local educational and community organizations, as well as government bodies, in seeking educational solutions to local economic and social problems
  5. Maintain the College’s role as one of the premier intellectual, social, and cultural centers in its service region
  6. Create productive and student-centered partnerships with local PK-12 schools and area colleges/universities
  7. Collaborate, develop and maintain programming to serve the needs of those using the new Washington County Senior Center

Expand and Enhance Online Programs and Services

  1. Expand the number and variety of distance learning course and program offerings in credit and credit-free instruction
  2. Develop professional development opportunities and training activities in best practices in teaching and supporting distance learning
  3. Expand and enhance online student services
  4. Create and expand opportunities for student participation online in extracurricular activities through the leadership of Student Government Association (SGA), Student Affairs, and faculty members
  5. Use online strategies and methods to facilitate administrative processes and procedures to maximize institutional effectiveness
  6. Establish comprehensive, integrated strategies for marketing distance online education and electronic communication

Improve Human Resource Development Systems, Practices, and Procedures

  1. Improve recruitment, selection, and orientation processes aimed at securing and maintaining a diverse and competent faculty and staff who are lifelong learners
  2. Improve goal-setting processes, professional development and evaluation systems in support of the College’s mission, vision, and strategic directions
  3. Promote and provide professional development opportunities to enhance employee performance
  4. Establish and maintain externally competitive and internally equitable salary and benefit packages for all employee groups
  5. Maintain human resources policies and procedures that meet legal requirements and communicate with employees any changes, deletions, additions or revisions
  6. Establish and maintain a more robust position management system to track all regular budgeted, temporary, and volunteer positions that would include hours worked and productivity measures tied to HCC key performance indicators

Align Technology Enhancements, Facilities Development, and Safety and Security Practices with Mission-Based Priorities

  1. Plan and implement facility improvements to promote student, faculty, and staff success
  2. Align operational priorities in facilities management to directly support strategic directions, particularly in the areas of instruction and enrollment enhancement
  3. Refine and maintain the Campus Development Plan and Facilities Master Plan to address long-term college facility needs and related funding requests
  4. Plan, develop and maintain facilities and facilities modifications consistent with the American with Disabilities Act (ADA) to ensure compliance, as well as student success
  5. Provide and maintain a safe environment for all students, employees, visitors, and guests
  6. Plan for and maintain information technology systems that are sufficient to support growth and expanding needs
  7. Develop deployment, lifecycle management, and disposal guidelines to ensure the proper management and cost effectiveness of technology-related decisions
  8. Implement new Web-based tools to enhance the College’s Web presence
  9. Make technology improvements to enhance the teaching and learning experience, with special focus on enhancement of the quality of Web-based instruction
  10. Evaluate business processes, student, and institutional support services to identify areas where efficiencies could be gained by leveraging new and emerging technologies and to meet greater demands for accountability, strategic guidance, and accreditation requirements
  11. Plan for and launch an Information Security Management System across academic and administrative functions

Enhance Financial Resource Development, Allocation, and Reallocation Strategies to Ensure the Efficient and Effective Use of Available Funds and Resources

  1. Refine systems and processes to improve the ability to make sound, data-driven financial decisions, allocations, and reallocations
  2. Establish strategies and plans to enhance revenues from both traditional and non-traditional sources
  3. Expand College Advancement fundraising initiatives and introduce state-of-the-art Web-based fundraising strategies
  4. In response to institutional priorities, college needs, and external funding opportunities, continue to develop grants strategies and submit grant/other resource proposals
  5. Continue to employ effective cost-benefit studies and program reviews that inform resource allocation and reallocation decisions