Strategic Goals

Maintain a Strategic Change and Continuous Quality Improvement Systems

  1. Maintain mission-based outcomes assessment, planning, and budgeting systems that will facilitate strategic goal attainment
  2. Maintain campus morale among all groups through effective campus communication, employee and student involvement, and quality employee and student recognition and celebration activities
  3. Support and promote shared campus governance and open and timely decision making
  4. Use program and institutional self-studies, academic program accreditation, and external research for quality assurance, to bring about needed improvements

Maintain a Responsive, Dynamic Curriculum and Teaching Excellence

  1. Maintain excellent student-centered teaching, as well as high academic standards
  2. Develop the Fletcher Faculty Development Center into a viable, productive, useful space for faculty professional development
  3. Maintain effective instructional delivery systems, including a variety of workplace learning approaches, as well as continuing education/customized training models
  4. Develop new curricula as needed and establish guidelines for changing or phasing out outdated or under-enrolled courses, services, and programs based on community and student needs
  5. Develop and maintain student learning support services that contribute significantly to student success, including high rates of course and program completion
  6. Promote the importance of the Learning Support Center, as well as the redesigned Library, to student success and program completion in all curriculum areas campus-wide
  7. Engage in the continuous assessment of student learning across all courses, programs and institutional levels through outcomes identification, assessment design, data analysis and evaluation, and use of results to improve student learning across all student groups
  8. Create a learning environment that is respectful of multicultural values and general educational requirements that promote an understanding and appreciation for multiculturalism
  9. Enhance and update, as needed, general education requirements to meet new- century expectations focused on the purpose of each college program
  10. Expand the model for prior learning/competency-based awards to help students meet requirements for credit and credit-free credentials

Strengthen Sustainable Enrollment Management Systems toImprove Student Retention, Program Completion and Student Success

  1. Fully implement the enrollment management system and its related componentsfor individuals and departments
  2. Develop, implement, and maintain strategies and initiatives to increase retention and completion and reduce attrition through changes in instructional design, student support services, and information about programs
  3. Develop and maintain proactive student services support and enrollment strategies to increase the number and diversity of student enrollments
  4. Establish marketing plans to support an increase in student enrollments in all of the College’s service areas
  5. Provide special services to reach out to underserved populations
  6. Develop and maintain co-curricular and extracurricular activities that enhance student development, retention, and success

Expand Community and Workforce Development, Strategic Partnerships and Alliances

  1. Collaborate with local leaders and organizations in shaping the College’s future educational and business development services targeted to meet the needs of local employers
  2. Transition the Technical Innovation Center (TIC) into the Center for Business and Entrepreneurial Studies (CBES) to advance community economic development and increase entrepreneurial opportunity and success
  3. Expand strategic partnerships and alliances in fulfilling the College’s mission and serve as a supporting catalyst for regional economic development
  4. Maintain the College’s role as one of the premier intellectual, social, and cultural centers in its service region
  5. Create productive and student-centered partnerships with local PK-12 schools and area colleges/universities

Improve Human Resource Development Systems, Practices, and Procedures

  1. Improve recruitment, selection, and orientation processes aimed at securing and maintaining a diverse and competent faculty and staff  who are lifelong learners
  2. Improve goal-setting processes, professional development, and evaluation systems in support of the College’s mission, vision, and strategic directions
  3. Promote and provide professional development opportunities to enhance employee performance
  4. Establish and maintain externally competitive and internally equitable salary and benefit packages for all employee groups
  5. Maintain human resources policies and procedures that meet legal requirements and communicate to employees any changes, deletions, additions, or revisions
  6. Establish and maintain a more robust position management system to track all regular budgeted, temporary, and volunteer positions that would include hours worked and productivity measures tied to HCC key performance indicators

Align Technology Enhancements, Facilities Development, and Safety and Security Practices with Mission-Based Priorities

  1. Plan and implement master plan facility improvements to promote student, faculty, and staff success
  2. Align operational priorities in facilities management to directly support strategic directions, particularly in the areas of instruction and enrollment enhancement
  3. Refine and maintain the Campus Development Plan and Facilities Master Plan to address long-term college facility needs and related funding requests
  4. Plan, develop, and maintain facilities and facilities modifications consistent with the American with Disabilities Act (ADA) to ensure compliance, as well as student success
  5. Provide and maintain a safe environment for all students, employees, visitors, and guests
  6. Plan for and maintain information technology systems that are sufficient to support growth and expanding needs
  7. Develop deployment, lifecycle management, and disposal guidelines to ensure the proper management and cost effectiveness of technology-related decisions
  8. Implement new Web-based tools to enhance the College’s Web presence
  9. Make technology improvements to enhance the teaching and learning experience, with special focus on enhancement of the quality of Web-based credit and credit-free instruction
  10. Evaluate business processes, student, and institutional support services to identify areas where efficiencies could be gained by leveraging new and emerging technologies and to meet greater demands for accountability, strategic guidance, and accreditation requirements
  11. Plan for and launch an information security management system across academic and administrative functions

Enhance Financial Resource Development, Allocation, and Reallocation Strategies to Ensure the Efficient and Effective use of Available Funds and Resources

  1. Refine systems and processes to improve the ability to make sound, data-driven financial decisions, allocations, and reallocations
  2. Establish strategies and plans to enhance revenues from both traditional and non-traditional sources
  3. Expand College Advancement fundraising initiatives and introduce state-of-the-art Web-based fundraising strategies
  4. In response to institutional priorities, college needs, and external funding opportunities, continue to develop grants strategies and submit grant/other resource proposals