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How to Change Your Password and Edit
Personal Information in Blackboard

Passwords are case sensitive, so pay attention to your Caps Lock when typing in a password!

Passwords are not stored anywhere. If you forget your password, contact the Blackboard Administrator to reset your password, or use the “Forgot your password?” link on the Blackboard login page to request assistance. Using this link, you will be prompted to fill out a form that upon submission will generate an email to the address listed for you in the Blackboard system. HCC credit students’ default address is their HCC student email address – if you have specific questions about this email service, please contact the SMX Administrator.

The First Name and Last Name fields in this form are case sensitive. The default format for these areas is title case. For example, if she had not made a change to these fields, Janice Jones would type Janice Jones, not JANICE JONES or janice jones into these areas.

 

To change your password or edit your personal information in the system, click the Personal Information link (from the Tools box on the My Institution screen) after logging in to Blackboard.

 

To change your password, click the Change Password link.

 

Next, type your new password in the Password and Verify Password fields. Remember that passwords are case sensitive.

Click the Submit button to save your work when you are finished. Click Cancel if you do not want to save your changes.

 

If you submit changes, you should get a confirmation that your password has been successfully updated. Click OK to complete the submission process and return to the Personal Information page.

 

To update or edit your personal information in the Blackboard system, click the Edit Personal Information link.

 

From the Edit Personal Information page, you can verify that your First Name, Last Name and E-mail address are correct. These three areas marked by red asterisks are the only required fields in this form. Please Note: Any changes made from this screen will affect your information for the entire Blackboard system. HCC cannot guarantee delivery to off-campus e-mail systems.

 

When you have verified your personal information, use the scroll bar on the right side to move to the bottom of the form. (This can be done by clicking your mouse pointer on the scroll bar and dragging it toward the bottom of the screen.) At the bottom of the form, click the Submit button to save your work or click Cancel if you do not want to save your changes.

 

If you submit changes, you should get a confirmation that your user information has been successfully updated. Click OK to complete the submission process and return to the Personal Information page.

 

From the Personal Information page you can click OK to return to your My Institution page.

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