AMA American Management Association Certificate Courses

Summer 2014


Fall 2014


Coaching for Top Performance

Workplace coaching is an essential skill for all managers in today's workplace. Ineffective managers gain their power from position and organizational hierarchy, while highly-effective managers gain their power from motivating, encouraging, and coaching employees to perform at their highest levels. This course uses the American Management Association's Coaching for Top Performance manual, and will help you practice highly-effective workplace coaching skills.

Fee: $92 Senior Adult Fee: $66 Materials Fee: $139 Registration Fee: $8

PRD-390-D | 10/07/14-10/09/14 | | Check WebAdvisor for course details and Register


Communication Skills

Communication is a critical skill for successful managers in all industries. Learn how to clearly deliver your message through the many forms of business communication; written, spoken, in person and email. Identify their communication styles using the DISC assessment, understand and apply the four workplace communication styles, learn how to create safety for the person hearing the difficult message, and the five strategies for managing conflict.

Fee: $92 Senior Adult Fee: $66 Materials Fee: $139 Registration Fee: $8

PRD-429-N | 09/23/14-09/25/14 | | Check WebAdvisor for course details and Register


Human Resources Legalities

Do you know what to do to protect your business, your employees and yourself from legal liability? This course covers everything you need to know to safely hire, fire and manage your staff. This course uses easy-to-follow guidelines to help you hire the best employees, manage your staff effectively, and, when necessary, terminate employees without legal ramifications.

Fee: $92 Senior Adult Fee: $66 Materials Fee: $139 Registration Fee: $8

PRD-506-D | 10/21/14-10/23/14 | | Check WebAdvisor for course details and Register


General and HR Management

Complete all 6 workshops required for the AMA Certificate in General Management AND AMA Certificate in HR Management at one lower price.

Fee: $353 Senior Adult Fee: $212 Materials Fee: $834 Registration Fee: $8

PRD-553-C | 09/16/14-10/23/14 | | Check WebAdvisor for course details and Register


First Line Supervision

This course walks student through the transition from staff to supervisor and is the ideal resource for the new supervisors. Learn to get more done by, and motivating staff and turning your direct reports into team players. Students will increase their confidence, leadership skills and job satisfaction - by identifying the roles, competencies, and qualities of effective supervisors. Learn to build personal credibility and commitment from others, understand how to build a positive work environment and motivate employees, and practice deliver positive and instructional feedback.

Fee: $92 Senior Adult Fee: $66 Materials Fee: $139 Registration Fee: $8

PRD-646-C | 09/30/14-10/02/14 | | Check WebAdvisor for course details and Register


First Line Supervision

This course walks student through the transition from staff to supervisor and is the ideal resource for the new supervisors. Learn to get more done by, and motivating staff and turning your direct reports into team players. Students will increase their confidence, leadership skills and job satisfaction - by identifying the roles, competencies, and qualities of effective supervisors. Learn to build personal credibility and commitment from others, understand how to build a positive work environment and motivate employees, and practice deliver positive and instructional feedback.

Fee: $92 Senior Adult Fee: $66 Materials Fee: $139 Registration Fee: $8

PRD-646-D | 10/30/14-10/30/14 | | Check WebAdvisor for course details and Register


Leadership Skills for Managers

Managing in today's dynamic, diverse workplace demands a new type of leadership. Leaders are asked to be visionaries, change agents, and coaches. This course outlines the skills necessary for individual and organizational success including; fostering collaboration and trust, challenging existing procedures, managing change, and building the five components of emotional intelligence. Students will identify and practice the attitudes and mindsets of effective leaders and understand why some leaders fail and other succeed.

Fee: $92 Senior Adult Fee: $66 Materials Fee: $139 Registration Fee: $8

PRD-675-C | 09/16/14-09/18/14 | | Check WebAdvisor for course details and Register


Fundamentals of Human Resource

The nature and role of human resources (HR) have changed dramatically over the last few decades. This course will help you identify the role of HR Management in your organization, and acquire the fundamental knowledge and skills needed for HR Management.

Fee: $92 Senior Adult Fee: $66 Materials Fee: $139 Registration Fee: $8

PRD-700-D | 10/14/14-10/16/14 | | Check WebAdvisor for course details and Register