Communication Skills for Managers
Communication is a critical skill for successful managers in all industries. Learn how to clearly deliver your message through the many forms of business communication: written, spoken, in person, and email. Identify their communication styles using the DISC assessment, understand and apply the four workplace communication styles, learn how to create safety for the person hearing the difficult message, and learn the five strategies for managing conflict.
Fee: $92 Senior Adult Fee: $66 Materials Fee: $139 Registration Fee: $8PRD-429-G | 01/21/16-01/21/16 | A. Kostreski | Check WebAdvisor for course details and Register
Coaching for Top Performance
Workplace coaching is an essential skill for all managers in today's workplace. Ineffective managers gain their power from position and organizational hierarchy, while highly effective managers gain their power from motivating, encouraging, and coaching employees to perform at their highest levels. This course uses the American Management Association's Coaching for Top Performance manual and will help you practice highly effective workplace coaching skills.
Fee: $92 Senior Adult Fee: $66 Materials Fee: $139 Registration Fee: $8PRD-554-H | 02/18/16-02/18/16 | M. Waltemire | Check WebAdvisor for course details and Register
First Line Supervision
This course walks students through the transition from staff to supervisor and is the ideal resource for the new supervisors. Learn to get more done by motivating staff and turning your direct reports into team players. Students will increase their confidence, leadership skills, and job satisfaction by identifying the roles, competencies, and qualities of effective supervisors. Learn to build personal credibility and commitment from others, understand how to build a positive work environment and motivate employees, and practice delivering positive and instructional feedback.
Fee: $92 Senior Adult Fee: $66 Materials Fee: $139 Registration Fee: $8PRD-555-H | 02/04/16-02/04/16 | A. Kostreski | Check WebAdvisor for course details and Register
AMA General and Human Resources Management Certificate
This 49-hour program gives managers the skills to lead and supervise a team, as well as the basic principles of human resources management required for all supervisors to stay compliant with current HR laws and best practices. This section includes the following seven courses at one low price ($378 savings).
Fee: $664 Senior Adult Fee: $374 Materials Fee: $623 Registration Fee: $8PRD-570-G | 01/07/16-04/07/16 | A. Kostreski/M. Waltemire/D. Hartman/J. Mieczkowski | Check WebAdvisor for course details and Register
Successful Project Management
This course guides managers through every phase of effective project management including setting measurable objectives, developing a plan, controlling project schedules, costs and scope, meeting goals, developing effective relationships, and working with project stakeholders.
Fee: $92 Senior Adult Fee: $66 Materials Fee: $139 Registration Fee: $8PRD-611-M | 03/17/16-03/17/16 | J. Mieczkowski | Check WebAdvisor for course details and Register
Leadership Skills for Managers
Managing in today's dynamic, diverse workplace demands a new type of leadership. Leaders are asked to be visionaries, change agents, and coaches. This course outlines the skills necessary for individual and organizational success, including fostering collaboration and trust, challenging existing procedures, managing change, and building the five components of emotional intelligence. Students will identify and practice the attitudes and mindsets of effective leaders and understand why some leaders fail and others succeed.
Fee: $92 Senior Adult Fee: $66 Materials Fee: $139 Registration Fee: $8PRD-675-G | 01/07/16-01/07/16 | M. Waltemire | Check WebAdvisor for course details and Register
Fundamentals of Human Resources
The nature and role of Human Resources (HR) has changed dramatically over the last few decades. This course will help you identify the role of HR management in your organization, and acquire the fundamental knowledge and skills needed for HR management.
Fee: $92 Senior Adult Fee: $66 Materials Fee: $139 Registration Fee: $8PRD-700-M | 03/03/16-03/03/16 | D. Hartman | Check WebAdvisor for course details and Register