Online Education and Instructional Support Services

Online Education & Instructional Support Services

The Online Education & Instructional Support Services Department (formerly known as Instructional Technology & Online Education) oversees Learning Technology (LT), Distance Education (including Moodle management), and the Fletcher Faculty Development Center. Learning Technology The Learning Technology unit provides support to faculty, staff, and students in the use of instructional technology equipment in the classroom, Moodle course management software, and other distance education technologies. The unit handles all equipment and installations on campus and at remote locations. For additional information, please reference the LT Handbook. Equipment Reservations Please email for equipment reservations. Include: Date, Time (drop-off and pick-up), Location, and Equipment needed in your email. Reservations are available only to HCC faculty and staff. Students must have faculty sign out equipment for class-related use. Equipment must be used on campus (including Valley Mall). Exceptions may be made for one-time, one-day use. Reservations must be at least 24 hours in advance. Audiovisual Equipment Repair Please email or call 240-500-2587 for audiovisual equipment repair. Please notify LT staff immediately upon discovering a problem. The sooner staff knows, the sooner equipment can be fixed or replaced. Please include: A description of the problem. The location of the equipment which is in need of repair. Date and time repair must be completed. Training Please email for training. User training in classroom technology (equipment) or Moodle. Both trainings are available either one-on-one or for small groups. Training sessions should be held two to three days in advance of using the technology. Please contact LT at least one week before you need to use technology that requires training. One-on-one training may take place in your office or classroom. Small group training may take place in the Online Education and Instructional Support Services Center or another facility, as needed. Moodle orientation sessions may take place in your classroom or a computer lab. Distance Education Many HCC classes are offered in multiple formats to include the traditional face to face meetings as well as the hybrid or fully online formats. It is imperative that all classes meet the same high standards and learning outcomes. As a member of the Maryland Online consortium, HCC has adopted a research-based rubric for online education from Quality Matters. This program is a nationally recognized, faculty-centered, peer review process designed to certify the quality of online courses and their online components. HCC will utilize the QM training and rubric to maintain and review online courses to provide continuous improvement. The Learning Technology Department can assist faculty with building their online classes or with learning how to effectively utilize Moodle, the HCC Learning Management System. There is ongoing training for building and maintaining quality online education for faculty. If you need assistance with the development of materials for a course, require guidance for using best practices for online instruction or would just like a review of your materials and approaches, please contact or call 240-500-2587 to set up an appointment. Fletcher Faculty Development Center As a learning-centered institution, HCC is committed to quality instruction in all courses. HCC is extremely pleased to be able to make available the services of the Adjunct Commons and the Fletcher Faculty Development Center to assist all HCC faculty members, who are so important to the success of HCC’s students. The Fletcher Center is located in the Behavioral Sciences and Humanities Building (formerly known as the Classroom Building). Professional development materials and resources are being available for use by faculty in the Fletcher Center. Learn more at

Moodle Instructor Resources

Moodle Access Access Moodle 1 (for 13/SU and prior semesters). Access Moodle 2 (for 13/FA and following semesters). Instructors can find information on building and facilitating Moodle course sites in the links below. Additional resources can be found in the Moodle Joule Instructor Resources site after logging in to Moodle. Note: Firefox is the preferred browser for use with Moodle. Design -- Course Format Design -- Adding and updating resources Design -- Adding and updating activities Design -- Adding and updating blocks Course Facilitation

Online Education

Hagerstown Community College understands that due to busy schedules students find it difficult to attend classes on campus or may need to take a course that may not be offered at a convenient time. Examples of distance learning courses offered through HCC:  Online Courses Online courses allow students the flexibility of deciding the time and place of course delivery. When taking an online course there are many factors involved to ensure a successful experience. Students must have basic computer skills, access to a computer with an Internet connection, and an e-mail address. Each course will also have a list of system and software requirements. Students may need to come to campus for scheduled meetings and/or exams. Online courses demand that students be able to learn and work independently and be able to meet deadlines. Check WebAdvisor for current course offerings. Hybrid Courses A hybrid course is a blend of face-to-face instruction with online learning. In a hybrid course, a significant part of the course learning is online and as a result, the amount of classroom seat-time is reduced. Most Online and Hybrid courses may be accessed in Moodle. Online Programs HCC currently offers more than 50 classes online in a variety of different subjects and new classes are being added each semester. Currently, there are 14 degrees and certificate programs that are 100 percent online. 100 percent online All program requirements are available online. Additionally, two electives for Management and Management: Marketing are also available online. 100 PERCENT ONLINE Associate's Degrees (two-year programs) A.A. Arts & Sciences A.S. Business Administration A.S. Education A.A. General Studies Certificates Administrative Assistant Management Management: Marketing Letters of Recognition Administrative Assistant Computer Graphic Artist, Graphic Design Technology Customer Service Assistant Education Child Care Professional Graphic Production Specialist, Graphic Design Technology Management Management: Marketing Website Development, Web and Multimedia Technology 75 PERCENT ONLINE 75 percent of the following programs are available online. Additional program requirements will need to be taken in person on the HCC campus. Associate's Degrees (two-year programs) A.A.S. Computer Support Specialist Concentration, Information Systems Technology A.A.T. Early Childhood Education/ Early Childhood Special Education    A.A. English A.A. History A.A.S. Management A.A.S. Marketing, Management        A.A. Political Science A.A.T. Secondary English Education      A.A. Sociology, Arts and Sciences Certificates Advanced Network Security, Cybersecurity Desktop User Specialist, Information Systems Technology Letter of Recognition Computer-Aided Design


Moodle Access Access your Moodle account. Note: Firefox is the preferred browser for use with Moodle. See other browser recommendations. What is Moodle? Moodle is a course management system/e-learning program used by HCC for the majority of online and hybrid classes and as a Web-enhancement for some face-to-face courses. First-Time Student Users To log-in to Moodle, use your active directory username and password. Your active directory username is the first part of your HCC email address before “” Your active directory password is initially set as your seven-digit HCC ID number. If you need assistance reclaiming or resetting your password, contact the HCC IT Department at Not all instructors or courses will use Moodle. Instructors will inform students if they have a Moodle site for their course. You will only be able to access course sites that have been activated by the instructor, which typically happens by the first day of the semester. If you log-in before any of your course sites are made available, you will just see the course catalog listing of sites.