Information Technology

IT Services

Winter Break Help Desk Hours

The student help desk will be closed from December 23, 2014 until 8:00 a.m. on January 5, 2015. If you leave a message for a return call, please leave your name, phone number, and your ID number along with the program name you need assistance with.

HCC maintains more than 1000 computers on campus; state-of-the-art computer labs; and over 100 smart classrooms equipped with computers, data projection; as well as VHS, DVD and CD for audio. In addition, the College is home to some of the latest equipment for use in skills labs for the health sciences programs, including imaging technology.

The Technology Planning Council meets regularly to review, plan, and assess the College's use and future needs in technology. Comprised of broad representation from within the College, the council is particularly concerned with how HCC can effectively apply technology to the success of teaching and learning programs and services, as well as the administration and management of the College.

Faculty/Staff Help Desk

HCC staff are available to assist staff and faculty with problems related to email accounts, Moodle, and WebAdvisor six days a week. Faculty and staff can reach the IT Help Desk by calling 240-500-2457 or emailing hccit@hagerstowncc.edu. Website requests should be directed to webmaster@hagerstowncc.edu.

Hours

  • Monday - Thursday: 8 a.m. to 9 p.m.
  • Friday: 8 a.m. to 4 p.m.
  • Saturday: 8 a.m. to 1 p.m.
  • Sunday: Closed

Student Help Desk

Hours are the same for the Student Help Desk. Students can reach the IT Help Desk by calling 240-500-2891 or emailing hccit@hagerstowncc.edu.

External Resources

Staff and faculty will find additional resources on IT's Portal site.
Note: You will need to login using your email username and password.