The Computer Support Specialist degree provides students with the skills to build, troubleshoot and repair microcomputer systems; install operating systems; diagnose and troubleshoot faulty operating systems; install, use and assist others with software applications; setup small networks; write script and batch files; provide end-user support. Students develop troubleshooting and problem solving skills; customer service skills and critical thinking skills. Students gain experience through simulation, labs and interaction in real-world computer repair clinics.
Curriculum prepares students for the following certifications:
Career Options: User Support Specialist, Computer Support Technician, Help Desk Support Specialist, IT Support Specialist, Desktop Support Specialist, Remote Assistance Technician.