Accounting is the centerpiece for business. Accountants and auditors help to ensure that the nation’s firms are run efficiently, its public records kept accurately, and its taxes paid properly and on time. Accountants can work independently or as part of a firm. Beyond carrying out the fundamental tasks of the occupation—preparing, analyzing, and verifying financial documents in order to provide information for clients—many accountants also offer budget analysis, financial and investment planning, information technology consulting, and limited legal services.
Public accountants perform a broad range of accounting, auditing, tax and consulting activities for their clients, which may be corporations, governments, non-profit organizations, or individuals.
The Business Administration Program prepares students to transfer into accounting, finance, marketing, management, economics, human resources, or other business-related programs at four-year institutions.
Students may go on to become accountants, financial analysts or advisors, economists, managers, bankers, researchers, public relations personnel, advertising or promotion personnel, business owners or consultants. The potential for growth and advancement is extremely high.
Managers have a wide range of responsibilities depending on their organization. The competencies that an effective manager needs to develop include: achieving results, providing leadership, facilitating change, and using resources efficiently and effectively. This is not done alone, but rather through working with other people. Our management courses provide the learning environment to develop these competencies.
Administrative assistant positions involve activities
such as being an information manager for an office, scheduling meetings and appointments, organizing and maintaining paper and electronic files, managing projects, conducting research, providing information to internal and external customers, preparing correspondence, handling travel arrangements, and using software applications.
Proficiency in keyboarding, spelling, punctuation, and grammar skills will be expected from your employer, along with oral communication and multitasking skills. Workplace skills include coordination, problem identification, information organization, time management, and management of financial resources.
Tests and certification for entry-level office skills are available through International Association of Administrative Professionals and National Association of Legal Secretaries.
Customer Service Assistant
Customer service related positions involve activities such as operating office equipment, giving information on events and procedures, answering questions about products and services, answering business telephone inquiries, interviewing people to obtain information, compiling and cataloging written information.
Qualifications and characteristics in both large and small organizations include broad general knowledge of products and services, interpersonal communication skills, technical expertise related to products sold and serviced, positive customer-focused “can-do” attitude, as well as initiative, motivation, integrity, team spirit, excellent time management skills, and conflict resolution skills.
Certification testing is available through the International Customer Service Association.
Accounting and Business