Equipment Reservations
   • Reservations are available only to HCC faculty and staff. Students must have faculty sign out
      equipment for class-related use.
   • Equipment must be used on campus (including Valley Mall). Exceptions may be made for
      one-time, one-day use. See “Computer Issues” for laptop information.
   • Reservations must be at least 48 hours in advance. Requests submitted on weekends cannot
      be filled until the following Wednesday.

Equipment Repair
   • Please notify LT immediately upon discovering a problem.
   • The sooner we know, the sooner we can fix it or replace it.

Computer Issues
   • LT is happy to help with any questions you may have.
   • We are the primary contact for instructor’s workstations in classrooms and labs.
   • We cannot fix student workstations.
   • Laptops are available from the Library for use off-campus.
   • We may refer problems to IT as deemed necessary.

Training
   • User training in classroom technology (equipment) is available either one-on-one or
      for small groups. We can also provide provide Blackboard and student email orientation.
   • Training sessions should be held 2 to 3 days in advance of using the technology. Please
      contact us at least a week before you need to use something requiring training.
   • One-on-one training may take place in your office or classroom.
   • Small group training may take place in the Learning Technologies Center or another facility, as
      needed.
   • Blackboard orientation sessions may take place in your classroom or a computer lab.