Information Technology Support

At HCC, each student will learn with technology as a tool for their particular field of study, as well as about technology as a transforming force in society. The College is committed to maintaining a campus that is equipped with the technology necessary to function as a model learning institution. HCC maintains more than 1000 computers on campus; 31 state-of-the-art computer labs; 70 smart classrooms equipped with computer capability for data projection as well as VHS, DVD and CD for audio; and a distance learning classroom that connects anywhere in the world. In addition, the College is home to some of the latest equipment for use in skills labs for the health sciences programs, including imaging technology.

The Technology Council meets regularly to review, plan, and assess the College’s use and future needs in technology. Comprised of broad representation from within the College, the council is particularly concerned with how HCC can effectively apply technology to the success of teaching and learning programs and services, as well as the administration and management of the College.

A computer help desk is provided to assist students with problems related to student e-mail accounts and WebAdvisor. The phone number is 240-500-2891. From the college number (240-500-2000), dial extension 2891. The hours of availability are Monday through Thursday, 9 a.m. to 9 p.m.; Friday 9 a.m. to 5 p.m.; and Saturday 10 a.m. to 2 p.m.

Assistance with BlackBoard issues is available by calling 240-500-2587, Monday through Thursday, 7 a.m. to 7 p.m., and Friday, 7 a.m. to 4 p.m.