IT Frequently Asked Questions | Hagerstown Community College
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IT Frequently Asked Questions

IT Frequently Asked Questions

IT Frequently Asked Questions

How do I setup a new student account?

Visit the New Students Account Services page to learn more.

How do I setup student email on my mobile phone?

  1. Download the Outlook mobile app
  2. Enter your student email address and password
  3. Click sign in & enter your student email credentials
     

How do I setup employee email on my mobile phone?

  1. Download the Outlook mobile app from your Phones appstore
  2. Enter your HCC email address and password
  3. Click sign in & enter your HCC email credentials
     

How do I access campus Wi-Fi?

  1. Connect to HCC-Campus
  2. Use your HCC username and password
  3. Accept certificate, if using Android ignore and connect
     

Click here for additional information about this process.

How do I login to a computer?

  1. Enter your HCC username and password
  2. Select "Sign In"
     

How do I login to my employee email?

  1. Navigate to this link: https://outlook.office.com/hagerstowncc.edu/
  2. Enter your HCC username and password
  3. Click "Sign In"
     

How do I login to my student email?

  1. Navigate to this link: http://outlook.com/student.hagerstowncc.edu
  2. Enter your username and password
  3. Click "Sign In"
     

What are the HCC password requirements?

  1. At least 8 characters
  2. At least 1 upper and lower case letter
  3. At least 1 number
  4. At least 1 special character
     

How do I install and use the Microsoft Authenticator App?

  1. Review the steps