Registration & Student Support
Registration & Student Support
Hours: Mon: 8:30 a.m. – 6 p.m. | Tues - Thurs: 8:30 a.m. – 4:30 p.m. | Fri: 10 a.m. – 4:30 p.m.
Students are encouraged to arrive at least two hours prior to closing to ensure there is enough time to be seen. The offices are located in the student center suite 110.
Contact: Call: 240-500-2240 | Email: advise@hagerstowncc.edu | Text: 240-713-5132
The Registration & Student Support Office will be closed on the following dates: Monday, August 17, 2026 (The office will open at 11:00 a.m.). Please note: On the first Thursday of each month, Student Support Advisors will be unavailable for students after 2:30 p.m.
All new credit students, including incoming transfer students will need to meet with a Student Support Advisor to register for their first semester of classes. Early College Access students, which includes those who are taking college classes on HCC’s campus or online will also need to meet with a Student Support Advisor to register for their classes.
Student Support Advisors help new, current and returning students:
- Review academic requirements, degree plans, and select classes
- Help students choose a major or career path
- Change majors
- Transfer to a four-year college
- Connect to college and community resources
- Navigate challenges, both academic and non-academic
Students who are undecided or need assistance selecting a major are encouraged to complete a career assessment. Traitify or Focus2 Career links answers on the assessment to a certificate or degree program at Hagerstown Community College.
Registration Assistance
Walk-Ins
The Registration & Student Support Office is available for walk-in meetings. Students are encouraged to arrive at least two hours prior to closing to ensure there is enough time to be seen. The offices are located in the student center suite 110.
Virtual
Virtual advising appointments are limited and reserved for long-distance and accessibility needs required by students. To schedule a virtual appointment, please contact the office directly by calling 240-500-2240. If you schedule a video appointment, you will need to have a working webcam, and it must be turned on during the appointment. If this is not possible for you, an in person appointment will be required.
Faculty Mentors
Students who have earned more than 30 college credits in an associate degree program are eligible to benefit from the guidance of a Faculty Mentor. The Faculty Mentor is a full-time faculty member or academic division director who has deep knowledge of their academic programs and the careers related to those programs. Faculty Mentors share their expertise in the major and its career fields, review progress in the major, and assist with planning for experiential learning, internships, and transfer.
Some students are connected to additional HCC support people, for example, student-athletes, students with disabilities, and veterans.
Important Resources
Frequently Asked Questions
How can my Student Support Advisor help me?
- Helping students to identify personal and career strengths and goals
- Providing information about choosing a major that will meet a student’s goals
- Creating degree plans that meet students’ personal and career goals
- Helping students navigate Self-Service and register for classes
- Reviewing progress in the major and making sure students are on track to graduate
- Changing majors
- Explaining college policies
- Navigating transfer in or out of HCC
- Answering questions about class conflicts, financial aid, transcripts, how to get tutoring help
- Helping with problems outside of college, including needs for housing, food, mental health or other resources
How do I connect with a Faculty Mentor?
- Students become eligible for a Faculty Mentor when they have earned more than 30 college-level credits toward an associate degree program
- When students have achieved this half-way point toward graduation, they are invited to apply for a Faculty Mentor in their program area
- All students can seek academic and career advice from their professors, whether or not they are formally affiliated with a Faculty Mentor
How can my Faculty Mentor help me?
- Providing expertise related to the major and its career fields
- Reviewing progress in the major and suggesting specific course sequences
- Adjusting degree plans, if needed
- Advising on career and transfer options
- Assisting students with opportunities for experiential learning and internships
- Reviewing progress toward graduation
- Providing letters of recommendation or serving as a reference for scholarships, transfer applications, or jobs
Mission statement: Hagerstown Community College’s Registration & Student Support department strives to empower all students to achieve their personal, academic, and career goals by providing personalized, developmental advising to each individual student. Student Support Advisors assist students in the development of meaningful educational plans that are consistent with their needs, interests, and abilities while strengthening their economic, social, and cultural life. Student Support Advisors aspire to provide its diverse community of learners the guidance and support they need to be successful in the higher education environment.